chuckwired

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Most of us will be familiar with this phrase:

The customer is always right.

So, what does it really mean? More importantly for those in design and UX can we learn something from it? After all, most people who have spent a bit of time dabbling in this field have probably heard the term CX – Customer eXperience – used before.
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I recently (by recently I mean about a month ago!) went to a local Meetup hosted by RealUX at Valtech UK in Manchester to see a presentation about the User Experience of Television at the BBC. If you don’t know what the BBC is then you may have to get out from under your rock and see http://www.bbc.co.uk/. They mentioned this framework and it really struck me as a way to make my life with clients and designing easier and I’d love to share it here.
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How to Keep your Users in Control

There’s nothing worse than logging into an online service, attempting to carry out a task that was supposed to be simple, and then getting frustrated at how there doesn’t seem to be a way to do what you want. What’s even worse is when your screen is cluttered with buttons and alerts that don’t seem to make sense. Control and Visibility are some of Nielson’s Heuristics and I’d like to share with you an example that personally threw me off track and how it might be addressed.

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Wake Up Early and Beat Stress

When you’re a baby you do nothing but sleep; that sounds amazing to me right now to be honest! As you get older we know that young kids and teenagers love to stay up late when they can for a variety of reasons, usually whatever they’re passionate about at the time. The stereotype of young adults is to hang on to this habit a little whilst getting just enough sleep to wake up for work the next day. As for me, I grew up enjoying the peaceful mornings and I’ll tell you why it kicks ass.

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Chuck’s This Week in UX #3

Hola a todos to the third edition of Chuck’s this week in UX! Also known as #chucksTWIX this is a weekly (and sometimes fortnightly) blog series dedicated to shedding light on articles and videos I found to give some new angle or insight on the UX industry. From small tips and tricks to earth shattering discoveries, this is my week in UX.

In this edition – do you design for the disabled and impaired..?

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Chuck’s This Week in UX #2

Hola a todos to the second edition of Chuck’s this week in UX! Also known as #chucksTWIX this is the first of a weekly (and sometimes fortnightly) blog series dedicated to shedding light on articles and videos I found to give some new angle or insight on the UX industry. From small tips and tricks to earth shattering discoveries, this is my week in UX.

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Chuck’s This Week in UX #1

Hola a todos to the first ever edition of Chuck’s this week in UX! Also known as #chucksTWIX this is the first of a weekly (and sometimes fortnightly) blog series dedicated to shedding light on articles and videos I found to give some new angle or insight on the UX industry. From small tips and tricks to earth shattering discoveries, this is my week in UX.

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Raspberry Pi 2 [2/4] Installing Minibian & Minecraft

In this second instalment I will go through the thought process of installing my chosen OS, Minibian, and using it to setup a Minecraft server that can easily host 2-4 people. Also the different Minecraft server options are briefly explored such as Spigot, finally close some best practices I’ve discovered.

If you haven’t seen my first post I recommend reading it here to get some context – if you’re just here for the dirty details, read on!

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Raspberry Pi 2 [1/4]: Selecting an OS

This past weekend I’ve managed to get my hands on a Raspberry Pi 2; long story short I wanted to setup a Minecraft server that would keep running at home to avoid depending on my Macbook, and this was an extremely affordable and, as it turns out, capable little system. After being a Dev turned DevOps at work I used the skills I’ve learned to easily get it running and make my decisions, but others might not be so fortunate. In this short four part series I will go through selecting an OS, getting Minecraft up and running, automated world backups and finally how to get a retro gaming rig going.

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