experience

How to Keep your Users in Control

There’s nothing worse than logging into an online service, attempting to carry out a task that was supposed to be simple, and then getting frustrated at how there doesn’t seem to be a way to do what you want. What’s even worse is when your screen is cluttered with buttons and alerts that don’t seem to make sense. Control and Visibility are some of Nielson’s Heuristics and I’d like to share with you an example that personally threw me off track and how it might be addressed.

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Chuck’s This Week in UX #2

Hola a todos to the second edition of Chuck’s this week in UX! Also known as #chucksTWIX this is the first of a weekly (and sometimes fortnightly) blog series dedicated to shedding light on articles and videos I found to give some new angle or insight on the UX industry. From small tips and tricks to earth shattering discoveries, this is my week in UX.

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